What is the time commitment?
The time commitment varies based on the role you choose and your availability. We ask that volunteers commit 4 hours per week if possible. Four hours covers a typical shift at a site. However, we are flexible and willing to work around your availability and the needs of our sites (in-person and virtual). Additionally, the virtual setting tends to have more flexibility when you are working.
Are there required certifications?
Yes, Tax Time sites are a part of the IRS VITA Program, and therefore, every volunteer is required to pass certifications dependent on their chosen volunteer role. While this may sound intimidating, we have very thorough training resources to walk you through every step. We also have a variety of methods to train, including in-person trainings and virtual, self-paced trainings that allow you to certify at your own pace. Once you have passed them once, it’s much quicker in future years. We also have many past volunteers and a volunteer trainer available to answer questions as you work through the questions.
Do I need to have experience preparing taxes?
You do not need to have experience preparing taxes. Though it is very helpful, we provide all of the resources and tools necessary to be a volunteer with our team. Additionally, not all volunteers prepare taxes. We are in great need of tax preparers, but we also have other roles, such as intake specialists, who do not actually prepare tax returns.
Can I get continuing education credits?
Yes! If you volunteer with us, you could qualify for continuing education credits. Please email us for more details.
Is the volunteer opportunity in-person or virtual?
We currently have both opportunities. We have a completely virtual platform for preparing taxes, as well as almost 20 in-person sites.
What training support is offered to volunteers?
We have a vast array of training resources and formats for volunteers to study for their certification requirements. These involve in-person and virtual trainings, online training courses, pdfs and PowerPoints, etc. We have worked hard to build a large and easy-to-follow toolkit for our volunteers.
Will I work alone at my volunteer site?
No, you will have a team to support you! If you are worried about volunteering with our team for the first time because of nerves of preparing a tax return alone, we can assure you that you will be working with a team. Every site has a site coordinator, who serves as the site supervisor, guide and leader for the volunteers. In addition, we try and mix seasoned volunteers with new volunteers to ensure there is adequate support if you have any questions or come across a more difficult return.