Agency:

Posting date:
January 2, 2024
Job Description:
This is a full-time, exempt position working 40 hours per week, Monday through Friday. CKI hours of operation are 7:00am to 3:00pm. Saturday hours as needed. Also, may require time outside of normal hours of operation. Rate of pay: $19.00 per hour.
Job Objective: Manage and coordinate the operations of Community Kitchen, Inc. The Manager of Operations is responsible for all day-to-day operations, ensuring and improving the performance, productivity, and efficiency of organizational operations. Maintains and improves operational excellence of Community Kitchen, Inc. Flexible hours. High paced environment.
Job Duties:
- Coordinate, manage and monitor the day-to-day operations in the organization.
- Establish and maintain organization standards pertaining to cleanliness, treatment of clients, staff and volunteers, and mission of CKI.
- Maintain and control inventory.
- Act as liaison with vendors, community, donors, and volunteers. Provides tours, presentations, and other info about CKI to interested persons and groups.
- Serve as an advocate for the agency. Develop and manage relationships with other agencies that support CKI activities (i.e. Columbus Health Department, local businesses, in-kind donors, local universities, etc.)
- Best Practices – Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures. Monitor adherence to rules, regulations, and procedures.
- Human Resources –
- Supervise staff.
- Monitor and evaluate organization staff and volunteers.
- Delegate tasks and accountabilities.
- Establish work schedules.
- Volunteer management and recruitment
- Recruit and coordinate all agency volunteers.
- Conduct screenings and appropriate training for volunteers.
- Conduct outreach initiatives to expand volunteerism in support of agency programs.
- Strategic Input – Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
- Coordinate and confer with President/CEO to resolve operating problems and difficulties, and authorize operational procedures
- Inform President/CEO of pertinent issues and challenges
- Coordinate special events and projects (i.e. summer picnic, Christmas program, Halloween party, etc.)
- Investigate agency complaints and incidents.
- De-escalate and manage difficult clients.
- Act as back-up to administrative staff and President/CEO when necessary.
- Prepare reports as specified by the President/CEO.
- Other duties as assigned.
Job Competencies:
· Relationships- Ability to develop and maintain positive working relationships with staff, volunteers, clients, vendors, donors.
· Planning and organizing- Prioritize multiple tasks and projects.
· Respect for diversity.
· Attention to detail, accuracy of reports and communications.
· Ability to work independently
Minimum Qualifications:
· HS Diploma.
· Experience leading staff and/or volunteers.
· Proficiency in computers and Microsoft Office applications, Google Docs, Sheets ad Forms and donor database software
· Excellent writing, communication, organizational, and interpersonal skills.
· Experience working with vulnerable or at-risk populations preferred.
· Excellent customer service.
· Experience de-escalating difficult situations.
· Valid Ohio Driver’s License.