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Agency:

Posting date:

January 2, 2024

How to apply:

Interested applicants may submit a resume to:  MJ@CommunityKitchenColumbus.org.

 

Job Description:

This is a full-time, exempt position working 40 hours per week, Monday through Friday.  CKI hours of operation are 7:00am to 3:00pm.  Saturday hours as needed.  Also, may require time outside of normal hours of operation.  Rate of pay:  $19.00 per hour.

Job Objective:  Manage and coordinate the operations of Community Kitchen, Inc. The Manager of Operations is responsible for all day-to-day operations, ensuring and improving the performance, productivity, and efficiency of organizational operations.  Maintains and improves operational excellence of Community Kitchen, Inc.  Flexible hours. High paced environment.

Job Duties:

  • Coordinate, manage and monitor the day-to-day operations in the organization.
  • Establish and maintain organization standards pertaining to cleanliness, treatment of clients, staff and volunteers, and mission of CKI.
  • Maintain and control inventory.
  • Act as liaison with vendors, community, donors, and volunteers.  Provides tours, presentations, and other info about CKI to interested persons and groups.
  • Serve as an advocate for the agency. Develop and manage relationships with other agencies that support CKI activities (i.e. Columbus Health Department, local businesses, in-kind donors, local universities, etc.)
  • Best Practices – Improve processes and policies in support of organizational goals. Formulate and implement organizational policies and procedures.  Monitor adherence to rules, regulations, and procedures.
  • Human Resources –
    • Supervise staff.
    • Monitor and evaluate organization staff and volunteers.   
    • Delegate tasks and accountabilities.
    • Establish work schedules.
  • Volunteer management and recruitment
    • Recruit and coordinate all agency volunteers. 
    • Conduct screenings and appropriate training for volunteers.
    • Conduct outreach initiatives to expand volunteerism in support of agency programs.
  • Strategic Input – Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
  • Coordinate and confer with President/CEO to resolve operating problems and difficulties, and authorize operational procedures
  • Inform President/CEO of pertinent issues and challenges
  • Coordinate special events and projects (i.e. summer picnic, Christmas program, Halloween party, etc.)
  • Investigate agency complaints and incidents.
  • De-escalate and manage difficult clients.
  • Act as back-up to administrative staff and President/CEO when necessary.
  • Prepare reports  as specified by the President/CEO.
  • Other duties as assigned.

Job Competencies:

·         Relationships- Ability to develop and maintain positive working relationships with staff, volunteers, clients, vendors, donors.

·         Planning and organizing- Prioritize multiple tasks and projects.

·         Respect for diversity.

·         Attention to detail, accuracy of reports and communications.

·         Ability to work independently

 

Minimum Qualifications:

·         HS Diploma.

·         Experience leading staff and/or volunteers.

·         Proficiency in computers and Microsoft Office applications, Google Docs, Sheets ad Forms and donor database software

·         Excellent writing, communication, organizational, and interpersonal skills.

·         Experience working with vulnerable or at-risk populations preferred.

·         Excellent customer service.

·         Experience de-escalating difficult situations.

·         Valid Ohio Driver’s License.

 

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